Work better by design and together on purpose with mobile, social, web, and cloud technology.
We help workplace leaders and teams use technology in new ways for timeless reasons.
- Engage Customers
- Improve Operations
- Manage Performance
Our focus is combining mobile, social, web, and cloud technologies to improve how people work and organizations perform.
We are a Microsoft Cloud partner and supporter of the Small Business Web. Let's connect!
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The sky is not the limit when there are footprints on the moon
Support and engage customers with social media, as well as phone, web, email, and chat.
- Social help desk system.
- Social media accounts.
- Online communication strategy.
Components
- Mobile and social technologies are quickly becoming essential elements of business.
- One area ripe for change is customer service and support.
- Social media opens up new avenues to communicate with current and potential customers.
- A social help desk system enables your business to engage and respond to customers through social and traditional channels.
- Develop communication strategies that use mobile, social, and real-time web technologies along with content tailored to the device with a message relevant to the situation.
Notes
Design how you work together. Use Office 365 as a workplace hub or web-based apps to manage tasks.
- Monthly subscription to Microsoft Office 365. Or,
- Web-based productivity apps for small groups.
Components
- Work has left the cubicle! Web apps, cloud systems, and mobile devices are changing how and where people work together.
- Microsoft Office 365 offers an economically smart, business-ready solution for the modern workplace.
- A complete web-based system for email, calendars, messaging, voice, video conferencing, document management, automated workflows, and more.
- Office 365 is hosted by Microsoft with plans starting at $6 a month per user. With a financially-backed service level agreement and layers of security. Sweet!
Notes
Reinvent performance reviews! Use social enterprise software and OKR performance technique.
- Social Enterprise Performance Software
- OKR (objectives and key results) technique
Components
- Manage day-to-day organizational performance not annual reviews.
- Liberate performance management from being a once-a-year, top-down process.
- Collaborate on performance. Identify objectives and actions. Integrate feedback into daily work. Recognize achievements.
- Use OKR (objectives and key results) technique developed by Intel.
- With OKR, each group and person publishes one objective and three measurable key results necessary for achieving the objective. Simple. Bold.